Personal information collected and maintained by the S.U.C.C.E.S.S. Immigrant Settlement & Integration Program is subject to the provisions of the applicable federal, provincial or territorial privacy and access to information legislation or the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA).Therefore, information shared in-person, by phone, email, or online will be kept confidential in accordance with this legislation and will be used only to assist staff in providing service, determining service eligibility and generate anonymous statistics. Confidentiality of the information can only be breached when: required by law or by an order of court; there is reasonable ground to believe that such release will prevent harm; it is necessary to disclose the information to the personnel of S.U.C.C.E.S.S. or accreditation agencies that are authorized to receive such information in the course of their duties. All records are confidential and retained in a secure and protected environment. S.U.C.C.E.S.S. is required to record information pertaining to personal and service information on a federal Immigration, Refugees and Citizenship Canada database that monitors service outcomes.

中侨移民安顿与融入项目依据联邦、省或地区政府的隐私和信息获取立法或个人信息保护和电子文件法(PIPEDA)及个人信息保护法（PIPA）的适用法规收集和保管个人信息。因此，通过面对面、电话、电邮或在线提供的信息将依法予以保密，所收集的信息仅用于帮助工作人员在提供服务、确认服务资格及匿名数据统计时使用。信息保密性只有在以下情况不受保护：根据法律要求或在法院颁令下；有合理理由相信披露信息能预防伤害；有必要披露信息给获准在履职过程中接受这些信息的中侨互助会或认证机构职员。所有纪录予以保密并储存在有安全保障的环境中。依据规定，中侨互助会需要在加拿大联邦移民、难民及公民部数据库中纪录客户个人及服务信息，以便追综进服务成效。